Responsible Gaming

Gaming Should Be Entertainment

At Elgin Street Craft Beer Festival, we believe online casino gaming should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. Gambling should be fun, affordable, and within your means. If gaming stops being enjoyable, it's time to seek help.

Age Verification

Online casino gaming in Canada is restricted to individuals who are 18 years of age or older (or the legal age in your province). We are committed to preventing underage gambling and verify all players' ages before permitting access to gaming platforms.

If you are under the legal age, please do not attempt to register or participate in online casino gaming.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please review the following checklist. If you recognize any of these signs in your own behavior, consider reaching out for support:

• Chasing losses—trying to recover money lost by gambling more
• Gambling with money needed for essentials (rent, food, utilities)
• Hiding your gambling activity from family, friends, or partners
• Experiencing anxiety, depression, or irritability when not gambling
• Spending more time or money on gambling than intended
• Neglecting work, school, hobbies, or relationships due to gambling
• Borrowing money to gamble or pay off gambling debts
• Failed attempts to cut back or stop gambling
• Lying about the extent of your gambling
• Using gambling as an escape from stress or emotional problems

If you recognize any of these signs, help is available.

Self-Help Tools & Responsible Gaming Features

Most reputable online casinos offer tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period
• Loss Limits: Cap the maximum losses you're willing to incur
• Reality Checks: Receive notifications reminding you of your gaming duration and spend
• Time-Out/Cool-Off Periods: Temporarily suspend your account for hours, days, or weeks
• Self-Exclusion: Permanently or temporarily exclude yourself from all online casino gaming
• Account Closure: Close your account permanently if you wish to stop gaming entirely

Use these tools proactively to manage your gaming responsibly.

Support Organizations

If you or someone you know is struggling with problem gambling, professional help is available. Here are trusted Canadian and international support resources:

Canada

• Responsible Gambling Council (Ontario)
  Website: www.responsiblegambling.org
  Resources and support for Canadians affected by problem gambling
• National Problem Gambling Helpline
  Multiple provinces offer helplines; contact your provincial health authority for local resources

Other Regions

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
• GamStop (United Kingdom - National Self-Exclusion Scheme)
  Website: www.gamstop.co.uk
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org

All support services are confidential and available to anyone who needs help.

Take Action Today

If you are experiencing difficulties with gambling, or if someone you care about is struggling, please reach out for help today. Problem gambling is treatable, and support is available.

Contact the Responsible Gambling Council or a local helpline to speak with trained counselors who can provide guidance, resources, and treatment options tailored to your situation.

You are not alone. Help is just a phone call away.